If your complaint is about mask-wearing, please see information about mask-wearing complaints. We encourage people to resolve these problems by talking to the service provider.
There are two ways to file a complaint:
Contact us if you want another option or if you want us to send you a complaint form.
Choose the type of form:
*** Use Google Chrome to do online filing. Do not use Safari. ***
|Form Number||Form Name||Form Type|
|Form 1.1||Complaint for an individual||Online and Paper|
|Form 1.2||Authorization to file for another person*||Paper|
|Form 1.3||Complaint for a group or class of people||Online and Paper|
|Form 1.4||Retaliation Complaint||Online and Paper|
*If you are filing a complaint for someone else, you must also complete and file an Authorization – Form 1.2, unless you are a lawyer or legal advocate.
See Who Can Help for who may be able to help you fill out your form.