This page includes forms to:
This page also has information about:
If your complaint is about mask-wearing when seeking a service:
See Mask Wearing Complaints before you file. We encourage people to resolve these problems by talking to the service provider.
If your complaint is about vaccine requirements:
See Vaccine Requirement Complaints before you file.
If you believe your complaint is urgent:
You may apply for a fast-track process when you file your complaint.
The Tribunal acknowledges delay in its process. Delay affects all parties. You must tell us what makes your situation urgent. Read fast-track the process. Use Form 7.1 to apply.
There are two ways to file a complaint:
Contact us if you want another option or if you want us to send you a complaint form. If you can’t use the online form and need another option, call the Tribunal at 604-775-2000 – press 3 and then press 1 to speak to a Registry Officer.
Before you file a complaint online:
Use Google Chrome. Do not use Safari.
Guest users will lose their work if the form is left for 30 minutes or more or if it takes more than 8 hours to complete. If you need more time to complete the form, use the Print version to avoid losing work.
Choose the type of form:
Form Number | Form Name | Form Type |
---|---|---|
Form 1.1 | Complaint for an individual | Online and Print |
Form 1.2 | Authorization to file for another person (* see below) | Fillable and Print |
Form 1.3 | Complaint for a group or class of people | Online and Print |
Form 1.4 | Retaliation Complaint (** see below) | Online and Print |
* If you are filing a complaint for someone else, you must complete and file an Authorization – Form 1.2 and the relevant Form 1.1, 1.3 or 1.4, unless you are a lawyer or legal advocate.
** If your complaint is about retaliation because of your role in an inquiry by the Office of Human Rights Commissioner, use the paper form. The online form has not been updated yet.
See Who Can Help for who may be able to help you fill out your form.
Fillable Version (Form 2) - You can type in the form. Be sure to save your changes.
Print Version (Form 2) – You can print the form and fill in out by hand.
Amendment Form (Form 3)
Complaint Withdrawal (Form 6)
There are two ways to apply:
If you choose option 2, here are the forms
Form Number | Form Name | When to use the form | Form Type |
---|---|---|---|
Form 7.1 | General Application | Use to apply to the Tribunal | |
Form 7.2 | Dismissal Application | Use to apply to dismiss a complaint. Note: You need to request permission first. See Form 7.5. |
|
Form 7.3 | New Participant Address for Delivery | Use to give your address if you are a new participant | Print & Fillable |
Form 7.4 | Order to Produce Documents Form | Use with a Form 7.1 General Application when you apply for a non-party to give you documents | Print & Fillable |
Form 7.5 | Request to File Dismissal Application | Use to request permission to apply to dismiss a complaint. |
Print & Fillable |
Order to Attend Hearing (Form 8)
Witness List (Form 9.3)
You can submit a form by email, fax, or sending it to the Tribunal’s offices.
If you attach documents to an email, please put them in one PDF attachment.
You can also file complaint forms and application forms online. See above for more information.
You must submit the form by 4:30 pm on the day it is due.
You can use the online complaint forms on a computer or smart phone. The forms do not work with Explorer 8 or “Compatibility view”.
You can open the other forms on a computer. If you have a problem opening a PDF form:
If you need another option, you can email or phone.