The Tribunal is made of members and staff and is headed by a chair. It may also contract with other persons, such as mediators. You may have contact with the following:
A case manager is a part of the Registry staff. A case manager processes complaints, including setting dates for:
The case manager communicates with the parties about the complaint.
The chair is a member of the Tribunal. The Lieutenant Governor in Council designates the chair of the Tribunal. The chair manages the Tribunal’s work. The chair assigns complaints to members to make decisions or orders.
A clerk is a member of the Registry staff. A clerk assists case managers to process complaints. A clerk will:
A customer service representative is a member of the Registry staff. A customer service representative:
A facility coordinator is a member of the Registry staff. The facility coordinator:
The legal assistant is the assistant to legal counsel and the registrar.
Legal counsel are lawyers on staff with the Tribunal. Legal counsel:
Legal counsel do not give legal advice to the parties to a complaint.
A mediator works with the parties to help them try to settle the complaint. A mediator may be a member, lawyer, or other person.
A member makes decisions under the Human Rights Code about complaints. The Lieutenant Governor in Council appoints members for a two to five year term. The Chair can also appoint members for six-month terms.
The registrar manages the Tribunal’s Registry.
A Tribunal registry officer is a member of the Registry staff. A Tribunal registry officer: